By Miriam B. Kahn
Kahn’s consultant supplies libraries the instruments they should face any emergency, regardless of the scale or scope.
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Extra resources for Disaster Response and Planning for Libraries (3rd Edition)
If the data and software are stored on other media such as diskettes, optical discs, or removable drives, then you need to open the containers and dry and clean the surfaces carefully. This is best left to certified professionals. Clean or replace the software. Reinstall the operating system, programs, and data. Information systems should make images for each department or function and keep copies off-site as well as in their offices and in the institution’s main computer services department. Images speed the installation of operating system and software.
The designated spokesperson or public relations officer from the institution should be the only person speaking directly with the media. Remind staff members that there is a spokesperson and all external communication should be limited to safety check-in. This is particularly important in today’s age of instantaneous communication and social networking. Modify the scripts in your communications plan accordingly to reflect the severity of the disaster and the need for assistance. Don’t forget to ask for donations.
A separate disaster response plan for restoration of computer operations is imperative. The plan should stand alone. Be certain to indicate where the pieces of the disaster response plan for computers fit into the institution’s disaster response plan. During a large-scale or wide-area disaster, integration of the priorities for restoring electronic and digital services, recovering data and computer equipment, resuming functions in accounts payable and receivable, payroll, and the use of contingency and emergency funds should be included.
Disaster Response and Planning for Libraries (3rd Edition) by Miriam B. Kahn